Effective Date: September 22, 2026
Welcome to Chair Gallery BD. These Terms & Conditions govern your use of chairgallerybd.com and your purchase of products through our website.
By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Our Website
Chair Gallery BD operates chairgallerybd.com, an e-commerce website offering chairs and related furniture products.
We reserve the right to update, modify, suspend, or discontinue any part of our website or services without prior notice where reasonably necessary.
2. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, colors, dimensions, and prices displayed on our website are accurate.
However:
- Actual product colors may vary depending on your device or screen settings.
- Minor variations in measurements, materials, or appearance may occur.
- Product images may sometimes be used for illustrative purposes.
- Product availability may change without prior notice.
If a significant error is identified in a product listing, we reserve the right to correct the information.
3. Prices
All product prices displayed on our website are subject to change without prior notice.
Any applicable delivery charges, service charges, or other additional costs will be communicated during the ordering process where applicable.
We reserve the right to correct pricing errors. If an order has been placed using an incorrectly displayed price, we may contact the customer to confirm the correct price before processing the order.
4. Orders
When you place an order through our website, you agree to provide accurate and complete information, including:
- Full name
- Phone number
- Delivery address
- Email address, where applicable
- Correct product and quantity information
Submitting an order does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or decline an order in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery limitations
- Other legitimate business or operational reasons
If an order is cancelled after payment has been received, an applicable refund will be processed according to our Refund Policy.
5. Payment
We accept online payments through shurjoPay and any other payment methods displayed on our website.
For online payments:
- Customers must provide accurate payment information.
- Transactions are processed through the applicable payment service.
- Chair Gallery BD does not intentionally store complete card numbers, CVV numbers, or PINs on its own website servers.
- Payment confirmation may be required before an order is processed.
If a payment is unsuccessful, pending, reversed, or otherwise not confirmed, we may delay processing the order until the payment status is verified.
6. Delivery
We deliver products to locations covered by our available delivery services.
Delivery timeframes may vary depending on:
- Delivery location
- Product availability
- Courier or logistics service
- Weather or other unexpected circumstances
- Holidays or public events
The customer is responsible for providing an accurate delivery address and contact number.
Delays caused by incorrect customer information, inability to receive the order, or circumstances outside our reasonable control may not be considered a failure by Chair Gallery BD to deliver.
7. Delivery Inspection
Customers are encouraged to inspect products at the time of delivery where possible.
If a product arrives visibly damaged, the customer should notify Chair Gallery BD as soon as possible and provide appropriate photographs or other evidence when requested.
Any damage claim will be reviewed according to our applicable Return & Refund Policy.
8. Returns and Refunds
Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.
Customers should review that policy before placing an order.
Certain products may not be eligible for return because of their condition, customization, usage, or other applicable restrictions.
9. Cancellation
Customers may request cancellation of an order before it has been dispatched, subject to our applicable cancellation policy.
Once an order has been dispatched or delivered to the courier, cancellation may no longer be possible or may be subject to applicable return or delivery charges.
10. Customer Responsibilities
Customers agree to:
- Provide accurate personal and delivery information.
- Use the website only for lawful purposes.
- Not attempt to interfere with or damage the website.
- Not use the website for fraudulent activities.
- Not place false, misleading, or fraudulent orders.
- Respect the intellectual property rights of Chair Gallery BD and third parties.
11. Website Content
All website content, including:
- Product photographs
- Logos
- Graphics
- Text
- Product descriptions
- Website design
- Promotional materials
may be owned by or licensed to Chair Gallery BD and may not be copied, reproduced, modified, distributed, or commercially used without appropriate authorization.
12. Promotions and Discounts
Promotional offers, discount codes, campaigns, and special offers may be subject to additional conditions.
Unless otherwise stated:
- Promotions cannot be combined with other offers.
- A promotional offer may have an expiration date.
- Promotional products may be subject to availability.
- We reserve the right to modify or discontinue a promotion where reasonably necessary.
13. Third-Party Services
Our website may use third-party services such as payment gateways, courier services, hosting providers, analytics services, and other technology providers.
Third-party services may operate under their own terms and privacy policies.
Chair Gallery BD is not responsible for the independent policies or actions of third-party service providers beyond matters within our reasonable control.
14. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
- Maintenance
- Technical problems
- Server issues
- Security incidents
- Internet or network failures
- Circumstances beyond our reasonable control
15. Limitation of Liability
To the extent permitted by applicable law, Chair Gallery BD shall not be responsible for indirect or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
17. Changes to These Terms
Chair Gallery BD may update these Terms & Conditions from time to time.
Updated terms will be published on this page with a revised effective date. Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.
Any disputes relating to the website, products, or these Terms & Conditions shall be handled in accordance with applicable Bangladeshi law.
19. Contact Us
If you have questions regarding these Terms & Conditions, orders, products, or our services, please contact us:
Chair Gallery BD
Website: chairgallerybd.com
By using chairgallerybd.com or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.