Effective Date: September 22, 2026
Welcome to Chair Gallery BD (“we,” “our,” or “us”). We operate chairgallerybd.com, an e-commerce website offering chairs and related furniture products.
We respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, making a payment, or contacting us.
1. Information We Collect
When you use our website, we may collect the following information:
- Full name
- Phone number
- Email address
- Billing and delivery address
- City and postal code
- Order and purchase information
- Payment and transaction information
- Information you provide when contacting customer support
- IP address and basic device/browser information
- Website usage information, including pages visited and interactions with our website
We only collect information that is reasonably necessary to operate our e-commerce services and process your orders.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and manage purchases
- Process online payments
- Contact you regarding your order
- Provide customer support
- Handle returns, refunds, cancellations, and complaints
- Improve our products, website, and services
- Prevent fraud, unauthorized transactions, and other misuse
- Maintain website security
- Comply with applicable legal and regulatory requirements
- Send promotional communications where permitted and where applicable
3. Payment Information
Chair Gallery BD uses shurjoPay as its online payment gateway.
When you choose to pay through shurjoPay, relevant information required to process the transaction may be transmitted to shurjoPay. This may include information such as your name, email address, phone/contact information, billing or delivery address, order information, transaction amount, and other information required by the payment process.
Payment processing is handled through shurjoPay and its associated financial/payment partners. shurjoPay states that it does not handle customers’ credit-card numbers and that card numbers are accessible to the relevant banks.
We do not intentionally store complete credit/debit card numbers, CVV numbers, PINs, or other sensitive payment credentials on our website servers.
4. Sharing of Information
We may share necessary information with trusted third parties when required to provide our services, including:
- shurjoPay and relevant payment service providers for processing payments
- Delivery and courier partners for delivering orders
- Website hosting and technical service providers
- Customer-support or communication service providers
- Government, regulatory, or law-enforcement authorities when legally required
We do not sell or rent your personal information to third parties for their independent marketing purposes.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep your shopping cart functioning
- Remember certain website preferences
- Improve website performance
- Understand how visitors use our website
- Improve our products and services
- Maintain website security
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
For payment processing, we use shurjoPay’s payment infrastructure. shurjoPay states that its payment gateway uses security measures and is PCI DSS compliant.
7. Order Information
When you place an order, we retain relevant information such as your name, contact information, delivery address, purchased products, order amount, and transaction status.
This information allows us to:
- Fulfill and deliver your order
- Provide order updates
- Process refunds or cancellations
- Resolve customer-service issues
- Maintain appropriate business and transaction records
8. Marketing Communications
If you provide your contact information or otherwise consent where required, we may contact you about:
- New products
- Special offers
- Discounts
- Promotions
- Other Chair Gallery BD updates
You may request to stop receiving promotional communications at any time.
9. Third-Party Websites and Services
Our website may contain links or integrations to third-party websites and services.
Chair Gallery BD is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party service you use.
10. Children’s Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions
- Provide customer support
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Meet legal, accounting, or regulatory obligations
When information is no longer required, we may securely delete or anonymize it where appropriate.
12. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Ask about how your information is used
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
To make a privacy-related request, please contact us using the contact information provided below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, payment services, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Chair Gallery BD
Website: chairgallerybd.com
By using chairgallerybd.com, you acknowledge that you have read and understood this Privacy Policy.